Privacy Policy

Triangle Logistic Services ( privacy policy and protection of personal data


Triangle Logistic Services ( a Limited Liability Company duly incorporated and registered in Jordan with the registration number 200181504, whose registered office is at Amman, Jordan holding registration number 200181504 (hereinafter referred to as “Triangle Logistic Services (” has created this privacy policy (hereinafter referred to as the “Privacy Policy”) in order to communicate its policies and practices relating to the collection, use and disclosure of information obtained on or submitted to the Triangle Logistic Services ( website and/or any subsequent relevant Triangle Logistic Services (  website, applications and/or relevant tools or addons. Noting that Triangle Logistic Services (  shall be deemed the primary data controller for the personal data collected through the website. Additionally, it is worth noting that this Privacy Policy shall only apply to personal data collected online from users of the Triangle Logistic Services ( website.


Definitions and interpretations shall have the same meaning provided in the General Terms and Conditions for Triangle Logistic Services (


Please thoroughly read this Privacy Policy. Triangle Logistic Services (  may change or update this Privacy Policy periodically at their sole discretion; see “Changes and Updates to Privacy Policy” section below.


You can view the most current version of the Privacy Policy at any time by visiting this section or by contacting our Customer Service Department[TS2] 


If you decide to use Triangle Logistic Services (’s services using the Triangle Logistic Services ( website, you are impliedly deemed to consent to the collection, the use and the disclosure of your information, including personal and financial information, on the terms described in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, or any modifications thereto, please exit the website now and do not use any of the services offered on the website.

What information is collected on Triangle Logistic Services (

Any customer visiting the abovementioned website (hereinafter referred to as the “Customer” or “You”) may visit most of the website without providing any personal information to Shipooo.


You will, however, be required to provide certain information to fulfil and conform with our Know Your Client requirements (hereinafter referred to as the “KYC Requirements”), including:

  • Your e-mail address if you wish to receive any relevant information from Triangle Logistic Services (,
  • Your name, address, telephone number, as well as certain financial information (such as your debit or credit card number) and any other information that Triangle Logistic Services (  may deem relevant and required,

if you choose to purchase services offered on the Triangle Logistic Services ( website for the purposes of paying for the services you require, the processing of your order and to ensure full completion of any legal, contractual, administrative, accounting and/or fiscal requirements linked to your order, noting that the provision of us personal data is voluntary and is therefore based on your knowledgeable consent.


Any information you provide on the Triangle Logistic Services ( website may be processed in [Insert country wherein server is located] and will be stored on Triangle Logistic Services (’s server in the said country.


Your personal information shall be retained for no longer than is necessary for the purposes specified under this Privacy Policy, subject to not exceeding ten (10) years [TS3] in relation to any service provided and any invoice and/or contract emanating therefrom. This is notwithstanding any general data protection legislation in any relevant territory wherein Triangle Logistic Services (  provides its services.

However, your credit and/or debit card information collected in order to facilitate refunds by Triangle Logistic Services (  in the event of a withdrawal and/or redemption shall be deleted from our system within fifteen (15) days [TS4] from completion of the services.

In addition, you may at any time request deletion of your personal information by sending an e-mail to Triangle Logistic Services (  as soon as the services have been completed (see “Changes and access to your personal information”). Triangle Logistic Services (  may collect non-personal information about you even if you do not order any services on the Triangle Logistic Services ( website; see “Cookies”.

Receiving information

With your prior and explicit consent only, Triangle Logistic Services (, also provides you with the opportunity to receive information in the form of newsletters and marketing material, which may be of interest to you, including information relating to Triangle Logistic Services (  and new services offered on the Triangle Logistic Services ( website. If you do not wish to receive such information by e-mail anymore, you may, at any time, choose not to receive further communications by contacting our Customer Service Department.


Personal data obtained by Triangle Logistic Services (

The following categories of personal data shall be collected and processed by Triangle Logistic Services (  for the purposes detailed


  • Log data which consist of your network routing and information regarding the equipment used to visit the website.
  • Personal data and user information sourced from voluntary interactions with various forums and third-party identifiable information.
  • Cookies shall be used to recognise your unique equipment and preferences once using the Triangle Logistic Services (  website more than once.
  • Embedded pixel and similar technologies to track your usage of the website.
  • Financial information as detailed above in this Privacy Policy.


Methods of using the personal data collected via the website.

Triangle Logistic Services (  shall be permitted pursuant to this Privacy Policy and subject to your consent, to use the personal data collected in the following manners:

  • To manage any contractual or pre-contractual relationships with the Customer in relation to any of the services provided by Triangle Logistic Services (;
  • To implement transactions or communications as requested by you, and to generally provide you with the services and information you requested from Triangle Logistic Services (, including but not limited to, responding to inquiries about the tracking of packages or ensuring adequate pick-up and delivery of shipments;
  • To improve the commercial practices of Triangle Logistic Services (  and efficiency of the website and relevant applications;
  • To make the website more user friendly by evaluating the feedback received from you;
  • To protect the security and integrity of the personal data collected and processed by Triangle Logistic Services (;
  • For administrative purposes;
  • To inform you of any material changes or alterations that occur to this Privacy Policy;
  • For adjudication and legal liability purposes;
  • To provide you with tailored notification based on business and customer data analytics; and
  • To comply with any legislative reporting or disclosure requirements in any of the relevant territories wherein Triangle Logistic Services (  conducts any of the services provided to you.


Use of information provided on Triangle Logistic Services (

Triangle Logistic Services (  may also divulge any information you provide on the Triangle Logistic Services ( website to third parties such as service providers who perform services to the Triangle Logistic Services ( website. Additionally, Triangle Logistic Services (  may disclose any personal data with its respective subsidiaries and affiliates in different jurisdictions. To verify your information, authenticate payments and process orders, Triangle Logistic Services (  may disclose certain financial and other information you provide to Triangle Logistic Services (  to certified third parties that provide credit reporting, payment or order fulfilment services.

Triangle Logistic Services (  may disclose your information if we reasonably believe that such disclosure is necessary to comply with applicable legislation, a court order or other legal process.

By way of example, Triangle Logistic Services (  may disclose such information as is necessary to identify, contact or bring legal action against a person or entity who may be violating the Triangle Logistic Services ( General Terms and Conditions or the provisions of any applicable legislation, or who may be causing injury to, or interfering with, other users of the Triangle Logistic Services ( website. In the event that Triangle Logistic Services (  or all or part of its or their assets, are acquired by a third party, by way of acquisition or asset sale, the Triangle Logistic Services ( customer list may be included in the transferred assets.

Triangle Logistic Services (  will use all reasonable efforts to ensure the safeguarding, security and confidentiality of all collected personal information on such transfers by implementing appropriate technical and organisational measures to ensure a level of security to the risk and has in place generally accepted information security techniques to prevent unlawful destruction, loss, alteration, unauthorised disclosure of, or access to personal data Triangle Logistic Services (  collects. These measures include policies, procedures, firewalls, access control procedures, cryptography, and technical elements relating to personal data access controls.


Use of Cookies

Triangle Logistic Services (  reserves the right to use cookies and similar devices strictly necessary to facilitate your navigation and performance on the Triangle Logistic Services ( website and to customize the information that appears on the website.

Triangle Logistic Services (  collects this information in order to monitor usage of the Triangle Logistic Services ( website, implement profiling activities, and to improve aspects of the website.

This is conducted in order to enhance the understanding of your potential needs and expectations provided by Triangle Logistic Services (

Most browsers accept cookies automatically but can also be configured not to do so or to indicate when a cookie is being sent. If you disable your browser from accepting cookies, it will prevent you from moving freely from page to page and from taking full advantage of all of the features of the Triangle Logistic Services ( website.


Use of links

The Triangle Logistic Services ( website may contain links to other third-party websites. Triangle Logistic Services (  has no control over the content, policies or actions of these websites. Notwithstanding any legislative provisions in any of the territories wherein Triangle Logistic Services (  provides services, the use of any information you may provide to third parties on other websites, or which such parties may otherwise collect on other websites, is not governed by this Privacy Policy and Protection of Personal Data. You should carefully review the privacy policies and protection of personal data of any third-party websites and contact the operators of those websites if you have any questions about their use of your information. Triangle Logistic Services (  shall not be responsible for any third party, its affiliates or agents, for failing to use your personal information in accordance with such third party’s privacy policy and/or practices, or any contractual or other legal obligations to which such third party, its affiliates or agents, may be subject to.


Changes and updates to Privacy Policy

By using the Triangle Logistic Services ( website, you consent to the collection, use and disclosure of your personal information as described in this Privacy Policy. This Privacy Policy reflects Triangle Logistic Services (’s current business practices and is subject to changes, alterations and updates. In the event of any changes, alterations or updates, a revised policy will be posted online on the Triangle Logistic Services ( website, with the last date of update noted on the bottom of the page. Please check the Triangle Logistic Services ( website periodically to remain informed of any changes or updates to the Triangle Logistic Services (’s privacy policies and practices. If you allow Triangle Logistic Services (  to retain your personal information you provide to us on the Triangle Logistic Services ( website in its customer database and Triangle Logistic Services (  intends to disclose that information to third parties or affiliates in a manner that is not already outlined in this Privacy Policy, Triangle Logistic Services (  will notify you as soon as possible by e-mail and provide you with an opportunity to refuse any further use or disclosure of your personal information.

Changes and access to your personal information

You may at any time, ask Triangle Logistic Services (  for access to or to correct, update or delete information you have provided to Triangle Logistic Services (  for customer database of Triangle Logistic Services (, by contacting our Customer Service Department. If applicable, you should ensure to provide Triangle Logistic Services (  with any updates and changes to your personal information, including any changes to your postal or e-mail address as to ensure that your orders are shipped to the correct address and to enable us to contact you about your order if necessary. Triangle Logistic Services (  may also retain, for archival purposes, copies of communications with users of the Triangle Logistic Services ( website and any response to questions or comments sent to users by our Triangle Logistic Services (


Contact us

If you have any questions or comments about the Triangle Logistic Services (  privacy policies and practices, please feel free to contact our Customer Service Department by